kerajituPrivacy Policy

This page describes what we collect when you use kerajitu and how we keep that data protected. We at kerajitu collect personal information only to verify your identity, process your payments, and provide customer support. We do not sell your data to third parties, and we do not use your information for marketing purposes without your consent.

Our privacy practices comply with applicable data-protection laws in the jurisdictions where we operate. If you have questions about how we handle your data, reach out to our support team during business hours. We respond in English and can explain our data practices in detail.

What Data We Collect on kerajitu

We at kerajitu collect the following information when you register an account:

• Email address and password
• Full name and date of birth
• National ID number and ID document image
• Proof of address (utility bill or bank statement)
• Phone number (optional)
• Payment method details (bank account or mobile wallet identifier)

We also collect transaction data: deposit amounts, withdrawal requests, game activity, and account balance history. We do not collect your exact location via GPS, and we do not access your device camera or microphone. We do not track your browsing history outside kerajitu.

How We Use Your Data on kerajitu

We at kerajitu use your data for the following purposes:

• Account verification: We verify your identity using your national ID and address proof to comply with anti-money-laundering regulations.
• Payment processing: We share your payment details with our payment processors to complete deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
• Customer support: We use your email and phone number to respond to account questions, withdrawal delays, and technical issues during business hours.
• Fraud prevention: We analyze transaction patterns to detect suspicious activity and protect your account from unauthorized access.
• Legal compliance: We retain your data to comply with gaming regulations and tax reporting requirements in supported jurisdictions.

Third-Party Processors and Data Sharing

We at kerajitu share your data with the following third parties to operate our platform:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners receive your payment details to process deposits and withdrawals.
• Identity verification services: We may use third-party ID verification tools to validate your national ID and address proof.
• Hosting providers: Our servers may sit outside your jurisdiction. We use encrypted connections to protect data in transit.
• Legal and regulatory authorities: We may disclose your data if required by law, court order, or gaming regulator in supported jurisdictions.

We do not share your data with marketing companies, data brokers, or social media platforms. We do not use your data to build advertising profiles.

Cookies and Tracking on kerajitu

We at kerajitu use cookies to keep you logged in and to remember your preferences (language, game filters). These are session cookies—they expire when you close your browser. We do not use tracking pixels or third-party analytics cookies that follow you across the internet.

You can disable cookies in your browser settings, but this may prevent kerajitu from functioning properly. We do not require you to accept non-essential cookies to use our platform.

Your Rights Regarding Your Data on kerajitu

You have the right to:

• Access: Request a copy of all data we hold about you on kerajitu.
• Correction: Ask us to correct inaccurate information (e.g., misspelled name, wrong address).
• Deletion: Request deletion of your data, subject to legal retention requirements. We may retain transaction records for tax and regulatory compliance.
• Portability: Request your data in a portable format (e.g., CSV file).
• Objection: Opt out of non-essential data processing (e.g., fraud-prevention analysis).

To exercise any of these rights, contact our kerajitu support team during business hours. We will respond within one business day and guide you through the process.

Data Security on kerajitu

We at kerajitu protect your data using industry-standard encryption (TLS/SSL) for all connections. Your password is hashed and never stored in plain text. We do not store full payment card details—we use tokenization so payment processors handle sensitive card data, not kerajitu.

Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing. If we detect a data breach, we will notify affected users and relevant authorities as required by law.

Data Retention on kerajitu

We at kerajitu retain your account data for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with tax and anti-money-laundering regulations. We delete non-essential data (e.g., support chat logs) after one year.

If you request account deletion, we will anonymize your personal information but retain transaction records as required by law. You will not be able to recover a deleted account.

Policy Updates and Contact

We at kerajitu may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on kerajitu. Your continued use of kerajitu after an update means you accept the new policy.

If you have questions about our privacy practices, contact our kerajitu support team during business hours. We provide English-language support and can explain how we handle your data. You can also request a copy of this policy in writing.

Our services are available only where local law permits. Your jurisdiction may have additional data-protection rights. We comply with applicable laws in the jurisdictions where we operate. If you believe we have violated your privacy rights, you may file a complaint with your local data-protection authority.